I have been reviewing a few videos out of Season 1 to refresh my memory and the videos are acting up? I used to be able to fast forward or rewind on the screen and now those features do not pop up. The formatting is also different than it used to be. I get a small window that bounces around my monitor until it settles and becomes large and centered. I am running the latest version of Chrome and have restarted my computer a few times, but it is not playing for me the way it always used to. Am I missing something - is there something else to try? I love having access to the videos to go back and rewind, listen to the explanations and take notes. This is making me watch the whole thing through before it begins the video again. =/ I tried a few out of other Seasons and the same thing is happening. The player is just different as of a day or two ago - before that it functioned the way it has for the last year for me. I am stumped.
Hi Lisa,
I've just tried a few videos and all is well at my end. Also, I am able to adjust the speed without an issue and view the videos ok.
Could you try signing out and signing back in? Hoping this first try will do the trick. If that doesn't work try this list, one at a time to see if it works.
-Try a different browser other than Chrome
-Hold Shift + Refresh the web browser (this does the first temporary cache clear)
-Lastly if still not working, clear the browsing and cache history manually from the settings.
Let us know how it turns out!