I watched the first episode of season six the other day and now I can only get up the free trial option?? Has my membership just run out?
Hi lovemk,
It could be that your membership ran out in the last couple days. Could you check your emails and see if you received one from [email protected] letting you know it expired? Make sure you look in your spam folder too! The email will have instructions on how to renew. Let us know!
I don't see an email starting with info.
Checked my past orders. You are correct, my membership expired yesterday, but not sure I got the email. Thanks!
Oh dear, it should have gone to you!
If you still can't find it in your inbox, no worries, we'll get you up and running differently. Click on this link below and enter all the required info. For this one time, you'll need to go through the 7-day free trial. After the 7-day free trial, it will automatically subscribe you with the credit card info you enter today.
https://www.schoolofweaving.tv/checkout/subscribe/purchase
Let us know if you have any problems!
Okay, just received the email to renew, but in the meantime I tried to pay from the Free Trial page. Not sure if it went through, but still getting the Start Free Trial message. If the payment has not gone through I will use the link sent in the renew email.
So, as the email has now arrived should I just proceed as usual? Not sure if the info went through on the free trial page
Yes, use the email link. If the other had gone through already, it won't let you subscribe to the 7day trial a second time. If you still experience issues, send us an email at [email protected] or reply to the email you received and we'll get you up and running!