I am a software developer - retired. Have worked on frontend and backend ( browser and delivery of data ). One of the main problems of redesign is when there is no mapping of old functionality to new functionality in a detailed, explicit manner. The email sent contained information on logging into the new site did not work. Fortunately the reset password did work.
I do like the look of the page after logging on even though it is crowded - white space is a good thing or rather black space. An email Detailing the organization Would have helped me.